Who We Are

The Caribbeantan website is owned and operated by HSN Hair Skin Nails CC, a company registered in South Africa.

By using this website and providing your personal information, you agree to the processing of that information in accordance with this Privacy Policy.

What Personal Information We May Collect

Depending on how you interact with us, we may collect information such as:

• Identity information
• Contact information
• Financial information
• Transaction information
• Technical information
• Usage information
• Location information
• Marketing and communication preferences

How We Collect Information

We may collect information in a number of ways, including:

• When you interact with us directly
• When you make a purchase or become a customer
• When you browse our website or interact with our social media platforms
• From third parties and public sources where appropriate
• Through cookies and similar technologies

Cookies & Website Tracking

Our website may use cookies, web beacons, and similar technologies to improve your browsing experience, remember your preferences, support essential website functionality, and help us understand how the site is used.

You can adjust your browser settings to refuse cookies, although this may affect some website functionality.

Why We Process Your Information

Your information may be processed for purposes including:

• Operating and improving our business
• Providing products, services, and website functionality
• Verifying your identity
• Processing transactions and preventing fraud
• Complying with legal and regulatory obligations
• Security, administration, and record-keeping
• Marketing, surveys, and related business activities

Legal Basis for Processing

We process personal information on one or more lawful grounds, including:

• Your consent
• The performance of a contract
• Compliance with legal obligations
• Our legitimate interests, where lawful and appropriate

Children’s Information

We do not knowingly collect personal information from anyone under the age of 18 without the permission of a parent, guardian, or other competent person as required by law.

Sharing Personal Information

In order to operate our business and provide our services, we may share personal information with trusted third-party service providers.

Where we do so, we take reasonable steps to ensure that your information is processed lawfully and protected with appropriate safeguards.

International Transfers

We do not ordinarily transfer personal information outside South Africa.

If this becomes necessary, we will take reasonable steps to ensure that the receiving party is subject to adequate legal or contractual protections.

Data Security

We use reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, or alteration.

While we work hard to keep your information secure, no internet-based system can ever be guaranteed to be completely secure.

Payment Security

Payment data is transmitted using secure encryption, and card transactions are processed through secure payment systems with authentication measures in place.

Credit card information is not stored on the website.

How Long We Keep Information

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, unless a longer retention period is required by law or another legitimate obligation.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website, and your continued use of the site will be subject to the updated policy.