The most common
reason for a streaky tan is application error.
Application: do not
apply the tan in ‘up and down’ strokes, instead apply using circular
Too little tan: not
using enough tan product on your skin will result in streaks since not all
areas are being covered with tan. Areas without tan will appear much
There are 3 main
reasons for a patchy tan:Not exfoliating
properly/enough. The dry skin absorbs self-tan and this dry skin will
therefore look darker. This skin will also be the first to naturally
exfoliate which can result in white patches.Uneven
application. Applying more tan in one spot will result in a darker patch.Other products. If
the skin is not completely clean of all oils or moisturizers you may develop
patches in those areas. We suggest waiting
for the tan to fade, exfoliating each day to lighten the tan. *Before
applying self-tan pay use a scrub like the Caribbeantan Skin Smoothing Exfoliator on the driest areas like ankles, elbows and
knees. You can apply a light moisturizer or a thin layer of Caribbeantan Milkand Honey Body Butter to the drier areas prior to tan application.
Our policy lasts 10 days. If 10
working days have gone by since you received your purchase, unfortunately, we
can’t offer you a refund or exchange.
Items are exchanged or refunded if they are defective or
damaged. If you need to exchange it for the same item, send us an email at
firstname.lastname@example.org and send your item to: 29 Packer Ave, Epping 2 Cape
Town Western Cape ZA 7441.
If a product
gets damaged or was faulty upon a delivery - we offer 100% refund.
eligible for a return, goods must be unopened, unused, undamaged and
accompanied by proof of purchase.
please email email@example.com with the subject 'Returns' and include
your order number, name and the reason for the return.
will provide the customer with instructions where to send returned goods. Please note that customers are responsible for shipping costs of
returned items. Shipping costs are non-refundable. Customers are strongly
recommended to get proof of postage when returning goods to avoid "lost
returned item is received and inspected, customer receives a confirmation
email, notifying about the status of the refund.
refund is approved, then it will be processed, and a credit will automatically
be applied to customer's credit card or original payment method shortly after.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund
is officially posted. Next contact your bank. There is often some processing time before a refund is
posted. If you’ve done all of this and you still have not received your refund yet,
please contact us at firstname.lastname@example.org.
Gifts If the item was marked as a gift when purchased and shipped
directly to you, you’ll receive a gift credit for the value of your return.
Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when
purchased, or the gift giver had the order shipped to themselves to give to you
later, we will send a refund to the gift giver and he will find out about your
Shipping To return your product, you should email your product to 29
Packer Ave, Epping 2 Cape Town Western Cape ZA 7441